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19000137744
Reset Verbal Password via Text/Email
Reset Password via Text/Email – Alert 360 (zendesk.com) “Reset” Forgotten Password (if the customer
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19000137745
How to Determine a Service Plan (Warranty or Not)
How to Determine a Service Plan (Warranty or Not) – Alert 360 (zendesk.com)
There are 2 ways to
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Applicable Service Charges
Applicable Service Charges – Alert 360 (zendesk.com)
How to quote the trip charge:
"I see th
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Password Verification
Password Verification – Alert 360 (zendesk.com)
Whether we're processing an alarm or handli
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19000137750
Timer Test and Late to Test
Timer Test and Late to Test – Alert 360 (zendesk.com) What is a Timer Test?
As a courtesy to all
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Placing a System on test MAS Monitoring
Placing a System on test MAS Monitoring – Alert 360 (zendesk.com)
To place a system on test in
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Event History
Event History – Alert 360 (zendesk.com)
The most important window within MAS Monitoring is the
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Customer History
Customer History – Alert 360 (zendesk.com) The "Customer History" is collection of the Job Hi
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Customer Needing to Change Premise Number
Customer Needing to Change Premise Number – Alert 360 (zendesk.com)
Verify if customer commun
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Action Types by Name
Action Types by Name – Alert 360 (zendesk.com) Directions: Read each statement and determine if an