How do I see the open rate of an email I sent?
You should be able to see the open rate on any email you send using Viva Insights in Outlook. Here are the steps…
- Go to your sent mail and find the email you sent.
- Double click it to open in its own Window
- Under the “Message” ribbon all the way of the left you should see a icon for “Viva Insights”. Click that
- A side bar will open and show you your open rate
See example screenshot below.